Terms of Service

Agreement to Terms

By engaging GG Tax Services (“we,” “our,” or “us”) for tax preparation or related services, you (“you” or “client”) agree to be bound by these Terms of Service. If you do not agree to these terms, you should not use our services.

Services Provided

GG Tax Services provides professional tax-related services, including but not limited to:

• Individual and business income tax preparation
• Tax planning and general tax guidance
• Arizona Transaction Privilege Tax (TPT) filings
• Amended returns and prior-year filings
• Assistance with IRS and state tax notices for returns we prepare

The exact scope of services for each engagement will be based on your specific situation and the information you provide.

Client Responsibilities

As a client, you agree to:

• Provide complete, accurate, and timely information and documents
• Disclose all income, deductions, credits, and relevant tax items
• Respond promptly to questions or requests for additional information
• Review your tax return carefully before it is filed
• Confirm that all information on the return is true, correct, and complete
• Maintain your own copies of tax returns and supporting documents
• Notify us of any changes to your contact or financial information

Fees and Payment

Our fees are based on the complexity of your return, forms required, and the time and expertise involved. We do not use a flat-rate system; pricing is determined at the time of service.

• Free estimates may be provided before work begins
• Deposits may be required for more complex returns or engagements
• Payment methods include Stripe (card payments), Zelle, and cash
• Your account must be paid in full before any tax return is filed
• We do not offer payment plans
• Additional fees may apply for amended returns, complex issues, or additional services; these will be disclosed in advance when reasonably possible

All fees are earned for professional services rendered. Once a return has been filed, fees are generally non-refundable.

Refunds and Corrections

If you are dissatisfied with our services, you must notify us promptly and before your return is filed so we can attempt to resolve the issue. Once a return is filed with the IRS or a state agency, fees are non-refundable.

• If an error is caused by us, we will correct the return at no additional preparation fee
• If a correction is required due to incomplete, inaccurate, or omitted information you provided, additional fees may apply
• If third-party or government fees are incurred to correct an issue caused by your information, you are responsible for those costs

Service Timeline

The time required to complete your return depends on the complexity of your situation, the completeness of your documents, and the time of year (e.g., peak tax season). We do not guarantee a specific turnaround time but will make reasonable efforts to complete your return as promptly as possible.

We are not responsible for delays caused by your late submission of documents, changes in your information, or delays by the IRS or state tax authorities in processing your return or refund.

Accuracy, Liability, and No Guarantees

We prepare your tax return based on the information you provide. You are ultimately responsible for the accuracy and completeness of your tax return.

• We are not liable for penalties, interest, or additional tax resulting from incomplete, inaccurate, or omitted information provided by you
• We do not guarantee any particular refund amount, tax outcome, or that a return will not be audited
• We are not responsible for IRS or state processing delays, system issues, or changes in tax law after filing

Audit Support and Notices

We may assist with IRS or state tax notices and audit-related matters for returns we prepared.

• Support is limited to returns prepared by GG Tax Services
• Additional fees may apply for audit support, representation, or extensive correspondence; such fees will be discussed with you in advance when reasonably possible

Confidentiality

All information you provide is treated as confidential and is protected under applicable federal and state laws. We will not disclose your information to third parties without your consent, except as required or permitted by law (such as to the IRS, state tax authorities, or as otherwise described in our Privacy Policy).

Document Retention

We retain copies of tax returns and certain related records for at least the period required under IRS and applicable state regulations, typically a minimum of 7 years.

You are responsible for maintaining your own copies of tax returns, source documents, and supporting records. We may not be able to provide copies indefinitely beyond required retention periods.

No Legal or Investment Advice

Our services are limited to tax preparation and general tax guidance. We do not provide legal, investment, or financial planning advice. You should consult an attorney, financial advisor, or other qualified professional for advice in those areas.

Termination of Services

Either you or GG Tax Services may terminate the engagement at any time before a return is filed.

• If you terminate before filing, you remain responsible for fees for work already performed
• We may refuse or terminate services if you provide false or misleading information, fail to pay fees, engage in abusive or threatening behavior, or if we identify a conflict of interest

Limitation of Liability

To the fullest extent permitted by law, GG Tax Services’ total liability arising out of or related to our services is limited to the amount of fees you paid to us for the specific engagement at issue. We are not liable for any indirect, incidental, consequential, special, or punitive damages.

Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of the State of Arizona, without regard to its conflict of law principles.

Any dispute arising out of or relating to these terms or our services will be resolved through binding arbitration in Arizona. By using our services, you agree to waive your right to a jury trial or participation in a class action, to the extent permitted by law.

Changes to These Terms

We may update these Terms of Service from time to time. Material changes will be communicated via our website or by email when appropriate. Your continued use of our services after changes are posted constitutes your acceptance of the updated terms.

Contact Information

If you have questions about these Terms of Service, please contact: